In most situations other then connection issues, ANT Tech Support will use a LogMeIn service to remotely connect to your computer and help you out with any internet related issues/settings you may be having.
This is an unmonitored service, to make ANT Tech Support aware of your attempt to attain remote assistance please call on 02 6619 5500
Step 1 - Call ANT Support
Phone us on (02) 6619 5500 to make us aware that you are waiting and to also guide
you through the process!
(8am - 8pm only)
Step 2 - Remote Assistance
To be assisted in a quick manner, ensure that at very least you have provided the account holders name.
If you are not the account holder, we will be unable to assist you without direct permission.
Step 3 - When prompted, SAVE or RUN the file
Select Run or Save(the above is a picture, clicking on it won't do anything)